It takes the average reader 2 hours and 14 minutes to read Financial Services and the Consumer by Dawn Burton
Assuming a reading speed of 250 words per minute. Learn more
Why has there been such remarkable growth in the numbers of financial service consumers in Britain in the 1980s and 1990s? In this volume, Dawn Burton considers this question. With a focus on whether financial institutions have become more consumer orientated in recent years, key topics covered include: emergence of financial services consumers; service quality and marketing; human resource management strategies; and consumer financial behaviour. Dawn Burton shows how, as consumers have become more financially astute, some have learned how to play the system and reveals the consequences of this. Providing insights into this area, this book should appeal to financial services professionals and students in a range of related disciplines.
Financial Services and the Consumer by Dawn Burton is 133 pages long, and a total of 33,649 words.
This makes it 45% the length of the average book. It also has 41% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 3 minutes to read Financial Services and the Consumer aloud.
Financial Services and the Consumer is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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