It takes the average reader 2 hours and 33 minutes to read Key Account Management by Malcolm McDonald
Assuming a reading speed of 250 words per minute. Learn more
Key account management (KAM) has been developed in an attempt to counter increasing market turbulence. Suppliers and customers are seeking closer relationships to reduce their exposure to the risks posed by globalisation, economic instability and technological change. But whilst the importance of KAM is now widely recognised, there is still a great deal of confusion surrounding it. Key Account Management is the most comprehensive and in-depth study into this important marketing technique. Based on original research conducted by Cranfield School of Management, the report builds on their previous pioneering research in this field. The report focuses on the characteristics and manifestations of the relationship between selling and buying companies. It is an invaluable audit tool, enabling companies to evaluate the developmental stage of their key relationships. Contents include: Origins of KAM Benefits of KAM Key relationship development Key account manager Allocating costs and measuring performance Customer profitability Relationship diagnostic indicators Strategic planning
Key Account Management by Malcolm McDonald is 152 pages long, and a total of 38,304 words.
This makes it 51% the length of the average book. It also has 47% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 29 minutes to read Key Account Management aloud.
Key Account Management is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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