How Long to Read Measuring Customer Satisfaction to Identify Areas of Sales

How Long Does it Take to Read Measuring Customer Satisfaction to Identify Areas of Sales?

It takes the average reader and 22 minutes to read Measuring Customer Satisfaction to Identify Areas of Sales by Arend Grünewälder

Assuming a reading speed of 250 words per minute. Learn more

Description

Seminar paper from the year 2008 in the subject Business economics - Business Management, Corporate Governance, grade: 2,0, University of applied sciences, Düsseldorf, course: Sales and Key Account Management, 16 entries in the bibliography, language: English, abstract: This work is about measuring customer satisfaction with the focus on B-2-B markets. In the first chapters the determinants are explained along with the problem of a not well designed measuring program. The intention of this work is to analyze and describe a thoroughly conducted research on satisfaction of industrial customers. The main chapter is organised according the chronological steps for a common research in that field. Each chapter or research element illustrates a correlation to the specific situation of suppliers in B-2-B markets. Basically, this work suggests planning a survey on customer satisfaction in two major steps: firstly, to explore the expectations and attitudes in a qualitative research, and then, based on the first step, to interview customers on their perceptions concerning how well the firm is meeting those expectations. Before drawing the conclusion of this work, the importance of customer satisfaction for companies competing in saturated markets is investigated.

How long is Measuring Customer Satisfaction to Identify Areas of Sales?

Measuring Customer Satisfaction to Identify Areas of Sales by Arend Grünewälder is 22 pages long, and a total of 5,544 words.

This makes it 7% the length of the average book. It also has 7% more words than the average book.

How Long Does it Take to Read Measuring Customer Satisfaction to Identify Areas of Sales Aloud?

The average oral reading speed is 183 words per minute. This means it takes and 30 minutes to read Measuring Customer Satisfaction to Identify Areas of Sales aloud.

What Reading Level is Measuring Customer Satisfaction to Identify Areas of Sales?

Measuring Customer Satisfaction to Identify Areas of Sales is suitable for students ages 8 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

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