It takes the average reader 5 hours and 40 minutes to read Profitable Customer Engagement by V. Kumar
Assuming a reading speed of 250 words per minute. Learn more
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable Customer Engagement is an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework. It is a first-of-its-kind book that outlines the methods of engaging customers profitably in business-to-consumer as well as business-to-business settings. The book offers firms with definitions of the metrics within the CEV framework, and the ways to measure and maximize these metrics that...
Profitable Customer Engagement by V. Kumar is 340 pages long, and a total of 85,000 words.
This makes it 115% the length of the average book. It also has 104% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 7 hours and 44 minutes to read Profitable Customer Engagement aloud.
Profitable Customer Engagement is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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