It takes the average reader 3 hours and 8 minutes to read Service Quality by Benjamin Schneider
Assuming a reading speed of 250 words per minute. Learn more
The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. Scholars and researchers in a number of disciplines, including marketing, human resources I/O psychology, sociology, and consumer behavior, have all made substantial contributions to understanding what service is, how service and service delivery quality are experienced by customers, and the role of employees and their organizations in service delivery. Service Quality: Research Perspectives presents a comprehensive overview and analysis of the field and its research, including...
Service Quality by Benjamin Schneider is 185 pages long, and a total of 47,175 words.
This makes it 62% the length of the average book. It also has 58% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 4 hours and 17 minutes to read Service Quality aloud.
Service Quality is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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