It takes the average reader 5 hours and 8 minutes to read The Frictionless Organization by Bill Price
Assuming a reading speed of 250 words per minute. Learn more
Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This book will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the bestseller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed. This simplicity for the...
The Frictionless Organization by Bill Price is 304 pages long, and a total of 77,216 words.
This makes it 103% the length of the average book. It also has 94% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 7 hours and 1 minute to read The Frictionless Organization aloud.
The Frictionless Organization is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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