How Long to Read Your Customer Rules!

How Long Does it Take to Read Your Customer Rules!?

It takes the average reader 4 hours and 34 minutes to read Your Customer Rules! by Bill Price

Assuming a reading speed of 250 words per minute. Learn more

Description

What you need to know about your customers Now more than ever, every interaction you have with customers iscritical. Customers today have unlimited information at theirfingertips—and can influence the purchase decisions andbehaviors of millions of others. With this comes a shift in thebalance of power, and every company must come to terms with thefact that the customer is in control. Interacting with customers inthe way they want is an essential business strategy and in manyindustries, the key to business success. Executives still refer to B2B and B2C business models, as thoughcompanies control demand by going to customers with products andservices. But as Bill Price and David Jaffe (authors of The BestService is No Service) show, a new business model is emergingin which the customer directs the relationship. It is becoming aworld of "Me2B"—one in which the customer, not the business,dictates the terms of engagement. In order for your business tothrive, you must create positive experiences to fulfill a range ofcustomer needs. Though the mediums for customer engagement continuously evolve,Price and Jaffe show that customer needs remain unchanging. InYour Customer Rules!, they define a critical hierarchy ofseven needs that your company can meet and apply as amethodology. Throughout this practical guidebook, Price and Jaffe shareexamples of companies who succeed by meeting these seven needs,including Amazon, Apple, IKEA, Nordstrom, USAA, Shoes of Prey,Vente-Privee, and Yamato Transport, as well as those that didn't.Your Customer Rules! offers tailored advice for companies atevery stage, from nimble startups to legacy firms with establishedcustomer service practices—and everyone in between. With a simple, elegant solution for driving lasting value forcustomers, Your Customer Rules! is a clear guide forstrengthening customer relationships and competing on more thanprice. It is essential reading for executives at alllevels—business owners, marketing managers, and anyone whoworks directly with customers.

How long is Your Customer Rules!?

Your Customer Rules! by Bill Price is 272 pages long, and a total of 68,544 words.

This makes it 92% the length of the average book. It also has 84% more words than the average book.

How Long Does it Take to Read Your Customer Rules! Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 14 minutes to read Your Customer Rules! aloud.

What Reading Level is Your Customer Rules!?

Your Customer Rules! is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Your Customer Rules!?

Your Customer Rules! by Bill Price is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Your Customer Rules! by Bill Price on Amazon click the button below.