It takes the average reader 3 hours and 47 minutes to read The Nordstrom Way to Customer Experience Excellence by Robert Spector
Assuming a reading speed of 250 words per minute. Learn more
"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry—in every corner of the world. This is not a book...
The Nordstrom Way to Customer Experience Excellence by Robert Spector is 224 pages long, and a total of 56,896 words.
This makes it 76% the length of the average book. It also has 70% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 10 minutes to read The Nordstrom Way to Customer Experience Excellence aloud.
The Nordstrom Way to Customer Experience Excellence is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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