How Long to Read CallCenter Management by the Numbers

How Long Does it Take to Read CallCenter Management by the Numbers?

It takes the average reader 2 hours and 5 minutes to read CallCenter Management by the Numbers by Jon Anton

Assuming a reading speed of 250 words per minute. Learn more

Description

Annotation With the emergence of the callcenter as a mission-critical part of the corporate customer service strategy, management of the callcenter has moved from a reactive "fire-fighting" style to a more proactive tactical style of professional management. Measurements drive behavior, and "you get what you measure and reward." The primary purpose of this book is to provide new professional callcenter managers with a methodology for "managing their callcenter by the numbers."

How long is CallCenter Management by the Numbers?

CallCenter Management by the Numbers by Jon Anton is 124 pages long, and a total of 31,496 words.

This makes it 42% the length of the average book. It also has 38% more words than the average book.

How Long Does it Take to Read CallCenter Management by the Numbers Aloud?

The average oral reading speed is 183 words per minute. This means it takes 2 hours and 52 minutes to read CallCenter Management by the Numbers aloud.

What Reading Level is CallCenter Management by the Numbers?

CallCenter Management by the Numbers is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy CallCenter Management by the Numbers?

CallCenter Management by the Numbers by Jon Anton is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy CallCenter Management by the Numbers by Jon Anton on Amazon click the button below.