It takes the average reader 4 hours and 18 minutes to read Customer Relationship Management by Jon Anton
Assuming a reading speed of 250 words per minute. Learn more
This work recommends initiatives for improving customer service and managing change, describing methodologies geared toward building relationships through customer-perceived value instruments, monitoring customer relationship indices, and changing the corporate culture and the way people work. Anton is director of benchmark research at Purdue University's Center for Customer-Driven Quality. Petouhoff works in the private sector. Annotation copyrighted by Book News, Inc., Portland, OR.
Customer Relationship Management by Jon Anton is 254 pages long, and a total of 64,516 words.
This makes it 86% the length of the average book. It also has 79% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 52 minutes to read Customer Relationship Management aloud.
Customer Relationship Management is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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