How Long to Read Call Center Management on Fast Forward

How Long Does it Take to Read Call Center Management on Fast Forward?

It takes the average reader 4 hours and 42 minutes to read Call Center Management on Fast Forward by Brad Cleveland

Assuming a reading speed of 250 words per minute. Learn more

Description

This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with practical advice and is filled with over 100 charts and graphs, several case studies and an extensive glossary and index. Readers will learn how to: achieve service level with quality in an era of more transactions, growing complexity and heightened caller expectations; understand the "how" behind best practices; boost caller satisfaction; win top management's support; and discover what separates a good call center from a great one.

How long is Call Center Management on Fast Forward?

Call Center Management on Fast Forward by Brad Cleveland is 281 pages long, and a total of 70,531 words.

This makes it 95% the length of the average book. It also has 86% more words than the average book.

How Long Does it Take to Read Call Center Management on Fast Forward Aloud?

The average oral reading speed is 183 words per minute. This means it takes 6 hours and 25 minutes to read Call Center Management on Fast Forward aloud.

What Reading Level is Call Center Management on Fast Forward?

Call Center Management on Fast Forward is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Call Center Management on Fast Forward?

Call Center Management on Fast Forward by Brad Cleveland is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Call Center Management on Fast Forward by Brad Cleveland on Amazon click the button below.