How Long to Read Call Center People Management Handbook and Study Guide

How Long Does it Take to Read Call Center People Management Handbook and Study Guide?

It takes the average reader 8 hours and 7 minutes to read Call Center People Management Handbook and Study Guide by Brad Cleveland

Assuming a reading speed of 250 words per minute. Learn more

Description

This handbook/study guide is part one of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. Topics in People Management include: *Organizational structure *Staffing *Hiring and retention *Turnover *Training *Performance objectives *Monitoring and coaching *Motivation and culture *Career development *Legal and regulatory issues

How long is Call Center People Management Handbook and Study Guide?

Call Center People Management Handbook and Study Guide by Brad Cleveland is 476 pages long, and a total of 121,856 words.

This makes it 161% the length of the average book. It also has 149% more words than the average book.

How Long Does it Take to Read Call Center People Management Handbook and Study Guide Aloud?

The average oral reading speed is 183 words per minute. This means it takes 11 hours and 5 minutes to read Call Center People Management Handbook and Study Guide aloud.

What Reading Level is Call Center People Management Handbook and Study Guide?

Call Center People Management Handbook and Study Guide is suitable for students ages 12 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Call Center People Management Handbook and Study Guide?

Call Center People Management Handbook and Study Guide by Brad Cleveland is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Call Center People Management Handbook and Study Guide by Brad Cleveland on Amazon click the button below.