How Long to Read ICMI's Pocket Guide to Call Center Management Terms

How Long Does it Take to Read ICMI's Pocket Guide to Call Center Management Terms?

It takes the average reader 2 hours and 31 minutes to read ICMI's Pocket Guide to Call Center Management Terms by Brad Cleveland

Assuming a reading speed of 250 words per minute. Learn more

Description

ICMIs Pocket Guide to Call Center Management Terms is a convenient, portable reference of terms culled from ICMIs Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals , written by Brad Cleveland, President and CEO of ICMI. At 3.5 by 5 inches, the book is small enough to fit in a busy managers pocket, yet its packed with industry acronyms and concise definitions of approximately 500 call center industry terms.

How long is ICMI's Pocket Guide to Call Center Management Terms?

ICMI's Pocket Guide to Call Center Management Terms by Brad Cleveland is 147 pages long, and a total of 37,779 words.

This makes it 50% the length of the average book. It also has 46% more words than the average book.

How Long Does it Take to Read ICMI's Pocket Guide to Call Center Management Terms Aloud?

The average oral reading speed is 183 words per minute. This means it takes 3 hours and 26 minutes to read ICMI's Pocket Guide to Call Center Management Terms aloud.

What Reading Level is ICMI's Pocket Guide to Call Center Management Terms?

ICMI's Pocket Guide to Call Center Management Terms is suitable for students ages 10 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy ICMI's Pocket Guide to Call Center Management Terms?

ICMI's Pocket Guide to Call Center Management Terms by Brad Cleveland is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy ICMI's Pocket Guide to Call Center Management Terms by Brad Cleveland on Amazon click the button below.