It takes the average reader 2 hours and 32 minutes to read Call Center Performance Enhancement Using Simulation and Modeling by Jon Anton
Assuming a reading speed of 250 words per minute. Learn more
The management and design of call centres is increasing in complexity due to advancing technology and rising customer expectations. This guide provides managers with an understanding of the role, value and practical deployment of simulation in the planning, management and analysis of call centres.
Call Center Performance Enhancement Using Simulation and Modeling by Jon Anton is 148 pages long, and a total of 38,184 words.
This makes it 50% the length of the average book. It also has 47% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 28 minutes to read Call Center Performance Enhancement Using Simulation and Modeling aloud.
Call Center Performance Enhancement Using Simulation and Modeling is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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