How Long to Read Customer Perspectives on Service Failures in the Tourism and Hospitality Industry

How Long Does it Take to Read Customer Perspectives on Service Failures in the Tourism and Hospitality Industry?

It takes the average reader and 36 minutes to read Customer Perspectives on Service Failures in the Tourism and Hospitality Industry by Beverley Sparks

Assuming a reading speed of 250 words per minute. Learn more

Description

This project focuses upon the topic of service failure and recovery processes in the tourism sector. This report investigates the consumer thought processes and responses associated with service failure/ recovery events. Thus, the perspective of the customer, including the assigning of meaning to outcomes and actions associated with the service failure/recovery process, is paramount in this report. As a result, an overall aim of this research was to achieve a better understanding of how customers think and feel about service failures and subsequent recovery process. This publication is also available for free download at www.crctourism.com.au

How long is Customer Perspectives on Service Failures in the Tourism and Hospitality Industry?

Customer Perspectives on Service Failures in the Tourism and Hospitality Industry by Beverley Sparks is 36 pages long, and a total of 9,216 words.

This makes it 12% the length of the average book. It also has 11% more words than the average book.

How Long Does it Take to Read Customer Perspectives on Service Failures in the Tourism and Hospitality Industry Aloud?

The average oral reading speed is 183 words per minute. This means it takes and 50 minutes to read Customer Perspectives on Service Failures in the Tourism and Hospitality Industry aloud.

What Reading Level is Customer Perspectives on Service Failures in the Tourism and Hospitality Industry?

Customer Perspectives on Service Failures in the Tourism and Hospitality Industry is suitable for students ages 8 and up.

Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.

When deciding what to show young students always use your best judgement and consult a professional.

Where Can I Buy Customer Perspectives on Service Failures in the Tourism and Hospitality Industry?

Customer Perspectives on Service Failures in the Tourism and Hospitality Industry by Beverley Sparks is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.

To buy Customer Perspectives on Service Failures in the Tourism and Hospitality Industry by Beverley Sparks on Amazon click the button below.