It takes the average reader 10 hours and 27 minutes to read Essentials of Services Marketing by K. Douglas Hoffman
Assuming a reading speed of 250 words per minute. Learn more
The primary objective of Essentials of Services Marketing: Concepts, Strategies Cases, 2e is to provide materials that not only introduce the student to the field of services marketing, but also acquaint the student with specific customer service issues. The business world now demands, in addition to traditional business knowledge, increasing employee competence in customer satisfaction, service quality, and customer service - skills that are essential in sustaining the existing customer base.
Essentials of Services Marketing by K. Douglas Hoffman is 608 pages long, and a total of 156,864 words.
This makes it 205% the length of the average book. It also has 192% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 14 hours and 17 minutes to read Essentials of Services Marketing aloud.
Essentials of Services Marketing is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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