It takes the average reader 4 hours and 10 minutes to read Services Marketing by Douglas K. Hoffman
Assuming a reading speed of 250 words per minute. Learn more
This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors provide an excellent combination of real-world case studies and service marketing theory ideal for students and practitioners alike.
Services Marketing by Douglas K. Hoffman is 250 pages long, and a total of 62,500 words.
This makes it 84% the length of the average book. It also has 76% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 5 hours and 41 minutes to read Services Marketing aloud.
Services Marketing is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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