It takes the average reader 17 hours and 5 minutes to read Service Level Agreements By Andrew Hiles, Hon FBCI, EloSCM by Andrew Hiles, Hon FBCI, EIoSCM
Assuming a reading speed of 250 words per minute. Learn more
In an ideal business climate, all your service level agreements would align perfectly with business goals. Your company’s vision, definitions, requirements, and performance measurement would be clear. But in today’s fast-paced, complex world of outsourcing, you could use some help to make that a reality. Look no further! In A Rothstein Publishing Collection: Service Level Agreements, four key books by Andrew Hiles combine to help you achieve effective agreements. Andrew Hiles draws on decades of experience to guide you in achieving service level agreements (SLAs) that are not simply legal documents, but are strategic business-centric tools that can lead to enduring, satisfying, and profitable relationships between customer and supplier. In this four-book package, you will receive a step-by-step guide to designing, negotiating, and implementing SLAs in your organization: Service Level Agreements: Winning a Competitive Edge for Support & Supply Services The Complete Guide to IT Service Level Agreements: Aligning IT Service to Business Needs E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers These books include checklists, samples, statistics, and real-world case studies that will help you to: • Create clearly written SLAs that are unambiguous, comprehensive, and enforceable. • Balance service costs against quality for business advantage. • Provide the level of service that meets the expectations of customers and keeps them loyal. • Apply quality assurance techniques to the SLA to identify the right quality of service. • Prevent disputes between customers and suppliers. • Avoid catastrophic losses and day-to-day headaches.
Service Level Agreements By Andrew Hiles, Hon FBCI, EloSCM by Andrew Hiles, Hon FBCI, EIoSCM is 1,005 pages long, and a total of 256,275 words.
This makes it 339% the length of the average book. It also has 313% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 23 hours and 20 minutes to read Service Level Agreements By Andrew Hiles, Hon FBCI, EloSCM aloud.
Service Level Agreements By Andrew Hiles, Hon FBCI, EloSCM is suitable for students ages 12 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
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