It takes the average reader 2 hours and 13 minutes to read Profiting From Services and Solutions by Valarie A. Zeithaml
Assuming a reading speed of 250 words per minute. Learn more
Designed for executives of companies that manufacture or sell products and students in an MBA program, this book outlines the challenges of launching a service and solutions business within a product-oriented organization. You might view services and solutions as a means to financial growth, reduced revenue volatility, greater differentiation from the competition, increased share of customer budget, and improved customer satisfaction, loyalty, and lock-in; but the authors visualize the transition from products sold to services rendered and identify the challenges that leaders will face during the transformation. Inside, the authors provide a framework—the service infusion continuum—to describe the different types of services and solutions that a product-rich company can offer beyond warranties, call centers, and websites that support customers in their use of products.
Profiting From Services and Solutions by Valarie A. Zeithaml is 132 pages long, and a total of 33,264 words.
This makes it 45% the length of the average book. It also has 41% more words than the average book.
The average oral reading speed is 183 words per minute. This means it takes 3 hours and 1 minute to read Profiting From Services and Solutions aloud.
Profiting From Services and Solutions is suitable for students ages 10 and up.
Note that there may be other factors that effect this rating besides length that are not factored in on this page. This may include things like complex language or sensitive topics not suitable for students of certain ages.
When deciding what to show young students always use your best judgement and consult a professional.
Profiting From Services and Solutions by Valarie A. Zeithaml is sold by several retailers and bookshops. However, Read Time works with Amazon to provide an easier way to purchase books.
To buy Profiting From Services and Solutions by Valarie A. Zeithaml on Amazon click the button below.
Buy Profiting From Services and Solutions on Amazon